FAQ

About Our Store

Who is the target audience for Deals Modanist Store?

Our target audience includes fashion-forward individuals who are looking for trendy and affordable items such as bags, band tees, crop tops, jewelry, and tank tops. We cater to a global audience, excluding certain remote areas in Asia.

What is the style of Deals Modanist Store?

Deals Modanist Store offers a modern and chic shopping experience with a focus on trendy and stylish products. Our website is designed to be user-friendly, ensuring a seamless shopping experience from browsing to checkout.

Product Information

What types of products do you sell?

We offer a variety of fashion items including bags, band tees, crop tops, jewelry, and tank tops. Our products are carefully selected to meet the latest fashion trends.

Are your products high quality?

Yes, we ensure that every item is carefully checked for quality before it leaves our warehouse. We are committed to providing you with the best shopping experience possible.

Ordering & Payment

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for your convenience.

How do I place an order?

Simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your payment and shipping details.

Shipping & Delivery

What are your shipping options?

We offer two main shipping options:

• Standard Shipping: Via DHL or FedEx, typically takes 10-15 business days after dispatch. The shipping fee is $12.95.
• Free Shipping: For orders over $50, using EMS, which takes 15-25 business days after dispatch.

How long does it take to process my order?

Orders are processed within 1-2 business days, including order confirmation, payment processing, and preparing your items for dispatch.

Do you ship internationally?

Yes, we ship worldwide, excluding certain remote areas in Asia.

How can I track my order?

Once your order is dispatched, you will receive a tracking number via email, allowing you to monitor the progress of your shipment.

Returns & Exchanges

What is your return policy?

If you are not satisfied with your purchase, you can return it within 15 days of receiving it. Items must be in their original condition with all tags attached. For more details, visit our Returns Policy page.

How do I initiate a return or exchange?

Please contact our customer support team at [email protected] to initiate a return or exchange. Include your order number and details about the items you wish to return or exchange.

Customer Support

How can I contact customer support?

You can reach our customer support team at [email protected]. We are here to assist you with any questions or concerns regarding your order or delivery.

What are your business hours?

Our customer support team is available during standard business hours. Please allow up to 24 hours for a response to your inquiry.

Account Management

How do I create an account?

You can create an account during the checkout process or by visiting the Register page on our website.

How do I reset my password?

If you need to reset your password, click on the “Forgot Password” link on the login page and follow the instructions to reset your password.